REFUND POLICY

- In all CDA courses and workshop events, the tuition prices includes a non-refundable $50 deposit.


- Refund Request must be received in writing or via e-mail, and will go in effect on the date received. You must REQUEST A RETURN RECEIPT for any e-mail refund request. The date opened is the date received. 

- All waiting list ticket purchase are non-refundable and non-transferable to future semesters. 


- *** For all workshops, there is a no refund policy for cancellations WITHIN 7 days “before” the start date of the workshop or anytime afterwards *** 


- *** For all workshops with special order supplies included with the enrollment (such as the “Art of Studio Ghibli BG Painting” workshop) , only 50% of the workshop tuition minus the non-refundable deposit can be refunded as the maximum refund amount. ***

- For all CDA courses and multiple day workshop events, the refund will be issued per the following: 

- 100% refund MINUS THE NON-REFUNDABLE $50 DEPOSIT
will be issued for courses cancelled BEFORE 7 days “before” the 1st day of the course.

- 80% refund MINUS THE NON-REFUNDABLE $50 DEPOSIT
will be issued for courses cancelled WITHIN 7 days “before” the course start date.

- 50% refund MINUS THE NON-REFUNDABLE $50 DEPOSIT
will be issued for courses cancelled on the 1st course date and “before” the 2nd course date.

- No refund will be issued for courses cancelled on or after the 2nd course date.
- PLEASE ALLOW UP TO 4 WEEKS TO PROCESS REFUNDS. 

If you have any questions about our refund policies, please feel free to contact us by phone or e-mail at: contact@conceptdesignacad.com or TEL 818-669-4657